Opulent Moments - Company Message
Exchange Policy
Opulent Moments strive to satisfy customers. Exchanges are gladly accepted within 14 days of shipment on unworn, unwashed, and/or defective items.  Exchange packages must ship prepaid and buyer MUST remit shipping cost via PayPal to cover the new merchandise. PLEASE NOTE:  Exchanges are not acceptable on under garments, lingerie, jewelry, and accessories.  ALL SALES ON LUXURY CONSIGNMENT MERCHANDISE, UNDERGARMENTS, LINGERIE, JEWELRY, AND ACCESSORIES ARE FINAL!
Return Policy
Opulent Moments strive to satisfy customers.  We'll exchange any merchandise within the exchange policy above, the above exclusions spelled out under Exchange Policy applies.  Refunds ARE NOT offered! 
Privacy Policy
Opulent Moments is committed to customer privacy. We DO NOT share, sell, give, or trade any of your personal information with any third parties under any circumstances.  All information provided is concealed and safe guarded with the highest level of due care.  We ONLY make phone contact when there's an issue processing your order and every attempt has been made to reach you via email.  Email notifications are sent to our clients for new product launches, sales/promotions, Opulent VIP club alerts, and upcoming events.  You may opt out by simply unsubscribing or respond with the word "REMOVE". 

Layaway Policy
Opulent Moments offer many payment options.  Take advantage of our convenient NO-FEE 30-Day Layaway Plan for regular boutique merchandise. Luxury resale and consignment purchases over $500 are eligible for our short-term layaway plan as well. The duration for items from the Luxury Resale & Consignment Boutique varies depending upon the amount of the total purchase and our Client, the Consignee.  All layaways require a NON-REFUNDABLE down payment; 30% for regular boutique merchandise and 50% for Luxury Resale & Consignment. The down payment holds the merchandise of your choice while you make payments over the period of the layaway. Promotional, sale, and clearance items are excluded from layaway.  Just browse our website, select the items of your choice, and contact us to be invoiced for layaway purchases. You may contact us by calling client services at 773-599-0292; email us at info@myopulentmoment.com, or simply use the Contact Us Page within our website. Provide complete name, email address, and a contact number if you decide to email us or message us through our Contact Us Page.  It's just that simple!